Assertiveness & Influencing Skills Online Course for Doctors, Nurses & Healthcare Professionals

This course covers the essential models of assertiveness and influencing, and provides a strong insight into the dynamics of one-to-one interactions. It offers tools and methods that you can implement immediately. Fully compliant with portfolio and CCT requirements with 6 CPD points/hours.

You will get 90 days' access to the online modules. This course also includes a two-hour online live and interactive webinar (8 candidates maximum).

Course Overview

ISC Medical's online assertiveness and influencing skills course is designed for any doctor, nurse, healthcare professional or manager who would like to become more confident and successful at changing the behaviour of other people (such as patients, doctors, nurses, managers and third parties/stakeholders).

Structure

The online assertiveness and influencing skills course consists of four computer-based modules, plus a two-hour online webinar.

• MODULE 1 - Assertiveness: This module looks at the concepts of Personal Power, Rights and Responsibilities, and Transactional Analysis.
• MODULE 2 - Influencing: This module discusses the concept of influencing, with a particular focus on the Social Styles model.
• MODULE 3 - Wrap Up and Personal Learning
• MODULE 4 - Additional resources

During the webinar, you will get the chance to discuss all the topics you studied during the online modules and to practise some techniques too. After attending the webinar, you will receive your certificate for 6 CPD points.